Motivate Academy

Develop your Skills, Boost your Impact

Primus Excellent Program


With the Primus Excellent Program your employees work towards a common goal; developing their skills, understanding the impact of a changing world on their daily work, continuously using the tools to improve processes, both internally and for the customer, but also how to define objectives or deal with feedback. The entire program is very balanced and follows a clear structure. The learning methods are simple, educational and above all fun to work on. The entire program will take about 12 months on average, after which one officially 'graduates' through a graduation ceremony. This gives the participant the feeling that he or she has really achieved something and also ensures a conclusion of the entire learning program.

MODULE 01: RESPECT

Duration: 2 to 4 months

Focus points and Trainings


1. Effective Communication

Goal: Improve listening skills and communicate better.


Trainings:

  • Active listening workshop
    Verbal vs. Non-verbal
  • communication exercises
  • Giving and receiving feedback


2. Diversity and Inclusion

Goal: Create an inclusive work environment.


Trainings:

  • Awareness of unconscious biases
  • Cultural sensitivity workshops
  • Inclusive language training


3. Empathic Development

Goal: Strengthen the ability to empathize with others.


Trainings:

  • Empathy role-playing
  • Sharing personal stories
  • Conflict resolution techniques


4. Respectful Collaboration

Goal: Promote respectful interactions within teams.


Trainings:

  • Team-building activities
  • Conflict management workshops
  • Assertiveness training

MODULE 02: VALUE

Duration: 2 to 4 months

Focus points and Trainings


1. Values ​​and Ethics
Goal: Understand and apply corporate values ​​and ethical standards.


Trainings:

  • Values ​​Identification Workshops
  • Ethical Dilemma Simulations
  • Decision Making Training


2. Personal Development
Goal: Stimulate personal growth and self-awareness.


Trainings:

  • Self-reflection exercises
  • Strength-Weakness Analysis
  • Objective Setting and Planning


3. Creating Added Value
Goal: Learn how to add value to your work and team.


Trainings:

  • Innovative Thinking Skills
  • Problem Solving Techniques
  • Lean Management Principles


4. Value for our Customer
Goal: Understand and improve customer satisfaction.


Trainings:

  • Customer-Centered Thinking
  • Service Excellence Workshops
  • Analyze Customer Feedback

MODULE 03: EFFECT

Duration: 2 to 4 months

Focus points and Trainings


1. Effective Presentation Skills
Goal: Improve presentation and influencing skills.


Trainings:

  • Presentation techniques
  • Storytelling workshops
  • Persuasive communication


2. Leadership skills
Goal: Develop effective leadership qualities.


Trainings:

  • Situational Leadership
  • The Coaching Manager
  • Decision making and delegation


3. Team dynamics
Goal: Strengthen team cohesion and collaboration.


Trainings:

  • Team roles and responsibilities
  • Collaboration strategies
  • Team building exercises


4. Personal impact
Goal: Increase personal effectiveness and productivity.


Trainings:

  • Time management
  • Stress management
  • Prioritization techniques

MODULE 04: RESULT

Duration: 2 to 4 months

Focus points and Trainings


1. Results-oriented Working
Goal: Learn to work purposefully and efficiently.


Trainings:

  • Setting SMART goals
  • Result-oriented planning
  • KPIs and performance indicators


2. Performance management
Goal: Improve individual and team performance.


Trainings:

  • Performance assessment and feedback
  • Competency development
  • Performance improvement plans


3. Innovation and Improvement
Goal: Stimulate continuous improvement and innovation.


Trainings:

  • Innovation processes
  • Design thinking workshops
  • Continuous improvement techniques


4. Implementation & evaluation
Goal: Learn how to measure and evaluate results.


Trainings:

  • Data Analysis and Interpretation
  • Evaluation Methods
  • Reporting and Presentation of Results


5. Summary & Graduation Ceremony

Goal: Summary of key points and conclusion of the Primus Excellent training program


  • Summary Workshop
  • Graduation Ceremony

Customer reviews


Check out some of the responses from our customers who have already rolled out our PRIMUS EXCELLENCE Program within their organization.

Annelies Verhulst - HR Learning & Development Manager

"The training program has had a huge impact on our team! The focus on personal development and improving soft skills has not only strengthened our professional skills, but also significantly improved our collaboration and communication. The modules were well structured and the trainers were knowledgeable and inspiring. We gained valuable insights and practical tools that we can apply directly in our daily work. This program is an absolute must for anyone who wants to invest in the growth and development of their employees!"

Bart Schoonhoven - European Customer Service Manager

"We are extremely satisfied with the PRIMUS EXCELLENCE training program of the Motivate Academy. The modules respect, value, effect and result match well with our company philosophy. We see a noticeable improvement and the trainings have helped our teams to communicate more effectively, show empathy and work together constructively.

In addition, our employees feel more valued and are better able to add value to their work, which has led to increased customer satisfaction and productivity. We are very satisfied with the professionalism and aftercare of the Motivate Academy, all materials are very professional and useful, and are considering applying the program in our other departments as well."

Asha Lachman - Team lead IT Technology Development

"The modules on results-oriented working and performance management have helped us enormously in setting clear goals for our employees and achieving them efficiently. We highly recommend this program to any organization that wants to invest in the growth and development of their employees. It has not only improved individual performance, but also positively influenced the overall dynamics and culture within our company. Highly recommended!"

We would like to inform you about the possibilities to roll out our innovative PRIMUS EXCELLENCE program in your organization. Beforehand, we will go through all modules with you and align them with your wishes, your company philosophy,

values ​​and ethics. In this way, each program is aligned with your internal vision. Your employees will look forward to

the extensive training program, and of course the graduation ceremony!

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